Privacy Policy

This Privacy Policy explains how we collect, use, store and protect information received through our website. By accessing the site you accept the practices described here. We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the Bulgarian Personal Data Protection Act (ZZLD) and applicable Bulgarian and European law.

The data controller is [LEGAL ENTITY NAME] (EIK: [EIK]), with registered office at [ADDRESS]. For questions about the processing of your personal data, contact us at [EMAIL] or [PHONE].

The site is informational and contains no registration, ordering or contact forms. We process only limited technical data:

Technical data — IP address, browser and operating system type, visit timestamp, pages visited, referer. This data is logged automatically by the server for security and technical-support purposes.

We process technical data for maintenance, security and protection of the site — based on Art. 6(1)(f) GDPR (legitimate interest), and to comply with legal obligations — Art. 6(1)(c) GDPR. Optional analytics and advertising cookies are loaded only after your explicit consent — Art. 6(1)(a) GDPR.

We do not sell personal data to third parties. The site has no contact forms and stores none of your data in a database. For its technical operation we use the following processors, acting on our behalf under Article 28 GDPR agreements:

Cloudflare, Inc. (USA) — content delivery network, site protection and image processing; the site's server is located in the European Union. Transfers to the USA are protected by the European Commission's Standard Contractual Clauses.

Google Ireland Ltd. (Ireland) — traffic statistics and ad measurement (Google Analytics / Google Tag Manager / Google Ads). Loaded only after your consent via the cookie banner.

Meta Platforms Ireland Ltd. (Ireland) — advertising campaign measurement (Meta Pixel). Loaded only after your consent via the cookie banner.

Google Ireland Ltd. (Ireland) — the embedded map (Google Maps) in the contact section. When the map loads, Google receives your IP address and may set its own cookies.

The site uses strictly necessary cookies for its operation and — only after your consent via the cookie banner — analytics and advertising cookies (Google Analytics, Google Ads, Meta Pixel). The embedded Google Maps map in the contact section may also set Google cookies. You can withdraw your consent at any time by clearing your browser cookies.

Technical logs are kept for a limited period necessary for security purposes, after which they are deleted or anonymised.

Under GDPR you have the following rights in relation to your personal data:

• Right of access — to obtain confirmation whether we process your data and a copy of it. • Right to rectification — to request correction of inaccurate or incomplete data. • Right to erasure ("right to be forgotten") — when data is no longer needed. • Right to restriction of processing — under defined conditions. • Right to data portability — to receive your data in a structured, machine-readable format. • Right to object — to processing based on legitimate interest or direct marketing. • Right to withdraw consent — where processing is based on consent. • Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected] or call +359 882 37 21 21. We respond within one month of receiving the request.

If you believe that the processing of your personal data infringes GDPR, you have the right to lodge a complaint with the supervisory authority — the Bulgarian Commission for Personal Data Protection (KZLD):

Commission for Personal Data Protection (KZLD) Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria Phone: +359 2 91-53-518 Email: [email protected] Web: https://www.cpdp.bg

We may update this policy from time to time to reflect changes in our practices or applicable law. The current version is always available on this page, and the date of the last revision is shown at the top. We will notify you of material changes by appropriate means.

For questions about this Privacy Policy or about our processing of personal data, please contact us at [email protected] or +359 882 37 21 21.